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Handling & Shipping

Please make sure your shipping address is 100% correct, particularly the apartment number. If the address was wrong, please contact us to change before order shipping. If you want to change the shipping address after order shipping, please contact local post office when the package arrive at your country.

You can track your package from this website https://www.17track.net/

We don't have a warehouse in your country for the time being, but that doesn't mean we won't in the future.
In the near future, when we have a warehouse in your country.Please read the following informations.

Kindly Notes:

  1. If you ordered many produsts, your order may be divided into several parcels with different tracking numbers.
  2. If you finally don't receive the package due to logistics reasons, we will be responsible for all losses, and you can get a full refund.
  3. Generally, the standard version is delivered. If you have special requirements, please leave us a message. Some products are being pre sold. Please pay attention to the delivery date when they will be shipped in the description.
  4. Please contact our support team at service@eglvape.com for re-sending another package or refund if your package is not delivered within 25 business days since shipment.